Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Identification Information: Name, email address, postal address, phone number, and other identifiers by which you may be contacted online or offline.
- Financial Information: Payment details necessary to process your enrollment in our courses.
- Technical Information: IP address, browser type, operating system, and other information collected automatically through cookies and similar technologies.
- Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Our Services: To process your enrolment, provide access to our courses, and offer customer support.
- To Improve Our Website and Services: To understand how our website is used and to improve its content and functionality.
- To Communicate with You: To send administrative information, updates, promotional materials, and other information related to our services.
- For Legal and Compliance Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party vendors that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Affiliates: Our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal data.
- Erasure: You can request that we delete your personal data.
- Restriction: You can request that we restrict the processing of your personal data.
- Objection: You can object to our processing of your personal data.
- Data Portability: You can request that we transfer your personal data to another organization.
To exercise these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Address: 7 Wellington Street Luton LU1 2QH
Email: [email protected]
Phone: 0333 012 4214
By using our website and services, you consent to our Privacy Policy. Thank you for trusting Optimized Academy with your personal information.